Giving Days

Coming Soon Page

• What can I edit as a Moderator on the Coming Soon page?
• Why are there two countdowns on the site?
• Can we take early donations through the platform?
• How can I download a list of the people that signed up to receive pre-Giving Day notifications?

Donation Page

• Capturing Donor Wall Messages
• Currency Conversions - How do they work on the site.
• What can I edit as a Moderator on the Donation page?
• How do I connect Stripe to my platform? (video to be re-recorded)
• How do I add a Cash Pledge/Offline Gift?
• Can we choose between listing a Matriculation year or a Graduation year?

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Ambassadors

• What can I edit as a Moderator on the Ambassador Dashboard?
• How can I add/change the videos on the Ambassador Dashboard page?
• Can we add more than 3 images to our Ambassador Dashboard?

Live Giving Day

• What can I edit as a Moderator on the Main Giving Day page?
• What is the Live Activity Feed?

Challenges

• What different types of challenges can we offer?
• What can I edit as a Moderator on the Challenges page?

FAQs

• Live Giving Day FAQs
• Pre-Giving Day FAQs

Other Resources

• Using UTM Links
• Giving Day Platform Emails
• Stripe Documents
• Giving Day Platform Requirements Document
• Giving Day Moderator Training Videos